Dotty Hippo is the trading name of Dotty Hippo Limited. This site is owned and managed by Dotty Hippo Limited, registered in England and Wales, Company Number: 07193258. Please email us on sales@dottyhippo.co.uk for our mailing address.
You can contact us in the following ways:
We will provide a response within one working day.
The majority of our items are delivered within 2 working days from the date of dispatch although this is not guaranteed and can take up to 5 working days, especially during busy periods. We aim to dispatch orders received by 10.30 a.m on the same day.
We also offer Expedited Shipping within Mainland UK for many products, with delivery within 1 - 2 working days from the date of dispatch. We do not ship on weekends or Bank Holidays.
Deliveries are by Royal Mail 48 (Standard Delivery), Royal Mail 24 (Expedited Delivery) or, for heavier items, by courier. The following items are send direct from the manufacturer/supplier and delivery information is as follows.
WIN GREEN Playhouse are dispatched within 1 - 2 working days by Fedex next working day delivery. Smaller items are sent by Royal Mail.
MUNGAI MIRRORS are dispatched within 2 working days and can take a week to arrive.
If at any point we think that we will take longer than this, we will inform you as soon as possible. Please contact us for special delivery requests. We hold the majority of our ranges in stock and get regular deliveries from our supplier. We do everything we can to keep our stock levels up to date. In the unlikely event that you order an item that is not in stock we will contact you within 24 hours to ask if you want to wait for your item or would prefer a full refund.
For full Delivery information, please refer to our main Delivery page
