About Us

Dotty Hippo is a family business based in London, established since 2010.  

Our ranges are focused on well designed, unique, fun and practical products to suit boys and girls from 1 to 10 and our themes are ones your children are likely to grow out of a little less quickly.

We have 2 children aged 8 and 6 who are proving to be an excellent focus group and we are happy to share our experiences of what has worked and what hasn't when buying for our own children.

We have also a Gift finder section where we have selected specific toys that are ideal as a gift. If you have any queries, please do contact us and we will do our best to help you.

We aim to provide exceptional customer service and are proud of our verified Excellent rating on Trustpilot. 

We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

Dotty Hippo is the trading name of Dotty Hippo Limited.  This site is owned and managed by Dotty Hippo Limited, registered in England and Wales, Company Number: 07193258.  We are VAT registered - VAT Reg. No. 115 5831 26. Please email us on sales@dottyhippo.co.uk for our mailing address.

Thank you for shopping at Dotty Hippo.

 

 

 

Delivery Information

The majority of our items are delivered within 2 working days from the date of dispatch although this is not guaranteed and can take up to 5 working days, especially during busy periods. We aim to dispatch orders received by 10.30 a.m on the same day.

We also offer Expedited Shipping within Mainland UK for many products, with delivery within 1 - 2 working days from the date of dispatch. We do not ship on weekends or Bank Holidays.

Deliveries are by Royal Mail 48 (Standard Delivery), Royal Mail 24 (Expedited Delivery) or, for heavier items, by courier. The following items are send direct from the manufacturer/supplier and delivery information is as follows.

WIN GREEN Playhouse are dispatched within 1 - 2 working days by Fedex next working day delivery. Smaller items are sent by Royal Mail.

MUNGAI MIRRORS are dispatched within 2 working days and can take a week to arrive.

If at any point we think that we will take longer than this, we will inform you as soon as possible. Please contact us for special delivery requests. We hold the majority of our ranges in stock and get regular deliveries from our supplier. We do everything we can to keep our stock levels up to date. In the unlikely event that you order an item that is not in stock we will contact you within 24 hours to ask if you want to wait for your item or would prefer a full refund.

For full Delivery information, please refer to our main Delivery page